Returns & Exchanges
At 4KAAD Sports and Eyewear, we stand by the performance of our gear and offer a 30-day return policy for unused products in their original packaging. Whether you are swapping sizes or returning equipment, we ensure a streamlined process to get you back to your training.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your 4KAAD eyewear or sports gear in its original protective case and box, ensuring all tags and documentation are included.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.
